Assistant Director

Posting Number: #024-21

Position Title: Assistant Director

Closing Date: Until Filled

Location: Alameda County and/or Contra Costa County (California)

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Program Summary

The Alameda County Care Alliance Advanced Illness Care Program™ (ACCA-AICP) is a faith-based, person-centered, lay care navigation intervention serving predominantly African American adults with advanced illness and their caregivers. The ACCA extends capacity for advanced illness care beyond the traditional health delivery system, bridging the gap between health delivery systems, community organizations and faith-based communities. ACCA care navigators provide AICP services to all community members free of charge, regardless of race, ethnicity or religious affiliation.  ACCA care navigators address participant needs, provide trusted resources, and empower persons needing advanced illness care and their caregivers in 5 cornerstones: spiritual, health, advance care planning, social, and caregiving.  The program is currently in more than 24 churches in Alameda and Contra Costa Counties and is continuing to add new churches.  The program also works in partnership with local health systems to provide our intervention services to their referred patients.

Objectives of the ACCA include:

  • To advance equity in all communities, particularly in under-served communities of color
  • To explore the impact of a community-led model on quality and total cost of care for people with advanced illness
  • To explore the impact of a community-led model on caregiver burden
  • To inform a business case for community development of advanced care

Position Summary

The Deputy Director will fill an important role in helping the Alameda County Care Alliance (ACCA) Advanced Illness Care Program™ to maintain it’s current program location of Alameda County while expanding into new regions.  The Deputy Director will work with the Program Director (PD) to provide leadership, management, and program oversight.  This individual will provide support to the Director in strategic planning, fund development, and relationship building, as well as leadership to the care navigation and administrative team for daily operations.

Candidates for this position should be director-level professionals ideally with experience in the field of hospice and/or palliative care.  The position requires someone with proficient coordination skills, diplomacy with leaders in the medical profession and faith community, experience working with communities of color, and excellent interpersonal skills, and an appreciation for the ACCA care navigators’ dedication to the work.

Essential Duties & Responsibilities

ACCAC organizational leadership support

  • Assist in providing day to day oversight of current ACCA organization operations which includes the leadership team, internal and external partners, and high-level supervision of staff, particularly as ACCA expands to other regions.
  • Engage in continuous quality improvement to ensure overall organizational success.
  • Health System Pilot Lead
    • Serve as planning lead for the ACCA for pilot partnerships with health systems, including project planning, and assisting with coordination and facilitation of ongoing meetings, as supported by ACCA program leaders, with health system partners. Includes current pilot with Kaiser Permanente, and two anticipated pilots with other local health systems.
    • Ensure continuous quality improvement of ACCA AICP to ensure the success of pilots.
    • Coordinate FQHC processes and activities with input from ACCA and respective pilot planning teams; suggest needed communication strategies to enhance collaboration.
  • Assist in oversight of HIPAA compliance organizationally and establishing of new Business Associate Agreements with new health partners as needed.
  • Lead and coordinate the ACCA’s bi-monthly training for current care team staff and the onboarding training for new staff.
  • Continue to build confidence and support morale of the full ACCA team – ACCA leadership, health partners, pastors and community.
  • Participate in strategic planning to support the continued growth of relationships and potential funders in Alameda County.
  • Assist leadership team with fund development.

San Francisco & Contra Costa Expansion Support

  • Assist current San Franciso Care Navigator with first visits, both on the phone and in-person (as COVID-19 restrictions lift), and discussion of patients referred or recruited to the ACCA-AICP program.
  • Participate in strategic planning to support the continued growth of relationships and potential funders; with ACCA, Kaiser and other possible pilot partners.
  • Assist Director in leadership training/support of new hire Care Team Supervisor for these regions.

Minimum Qualifications

  • Minimum of 5 years relevant work experience.
  • Minimum of 1 year of management experience.
  • Supervisory skills.
  • Leadership skills.
  • Experience in the health care field.
  • Proficient computer skills.
  • Strong interpersonal and relationship-building skills.
  • Patience and a strong desire to ensure the success of staff at all levels.
  • Experience with, and interest in working with diverse communities with advanced illness.
  • Thrives in a fast-paced, complex, and mobile work environment.
  • Ability to make home visits and church visits in multiple cities (as COVID-19 restrictions lift).
  • Compassionate.
  • Understanding of faith community culture, traditions, and beliefs.

Desired Qualifications

  • Experience in community outreach, working with social service agencies, advocacy with behavioral and mental health.
  • Experience with community-based work or models of care.
  • Nursing, Social Worker, or Health Educator in hospice/palliative care.
  • MSN, MSW or Ph.D.

Important Information

  • This is a part-time (20 hours per week) with the potential to increase to full-time.
  • Up to 75% local travel (when safe to do so).

The Public Health Institute is committed to a policy that provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, religion, national origin, ancestry, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and to make all employment decisions so as to further this principle of equal employment opportunity. To this end, the PHI will not discriminate against any employee or applicant for employment because of race, color, sex, religion, national origin, ancestry, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and will take affirmative action to ensure that applicants are offered employment and employees are treated during employment without regard to these characteristics.

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