Performance Management and Learning Advisor

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The Public Health Institute (PHI) is an independent, nonprofit organization dedicated to promoting health, well-being, and quality of life for people throughout California, across the nation and around the world. As one of the largest and most comprehensive public health organizations in the nation, we are at the forefront of research and innovations to improve the efficacy of public health statewide, nationally, and internationally.

PHI was distinguished as one of the top 50 “Best Non-Profit Organizations to Work For” by the Non-Profit Times in a national search.

Position Summary

The Performance Management and Learning Advisor will be responsible for supporting designated teams of Institutional Support Contractors (ISCs) who support USAID’s Bureau for Global Health. The position formulates partnerships across the Program Management Office (PMO) and designated ISC teams in the areas of performance management, individual learning and career development. This position serves as a performance coach and mentor to designated supervisors and employees working in support of the Global Health Training, Advisory, and Support Contract (GHTASC). The position will serve as the PHI Supervisor of Record for their assigned cohort of ISCs.

The ideal candidate will have strong interpersonal skills and knowledge of the international development environment with the ability to facilitate difficult conversations at times, advise on performance and individual learning plans, and coordinate with multiple stakeholders to further ISC engagement and effectiveness. The incumbent will work as part of a dynamic and fast-paced team with opportunities to contribute to a broad range of efforts designed to support employee performance and development, engagement, and overall organizational culture. The incumbent must maintain an effective level of knowledge about performance planning and management, supervisory best practices and advising employees on their individual learning and career development.

This is hybrid (remote and in-person), regular part-time 75% FTE (30 hours/week) position that is required to work in-person in Washington D.C. as required.

Full salary range for this position: $82,124 to $121,378 per year. The typical hiring range for this position is from $61,593.00 (minimum) to to $76,313.25 (midpoint), based on 75% FTE. The starting salary is determined based on the candidate’s knowledge, skills, experience, as well as budget availability.

Essential Duties & Responsibilities

• Provides direct performance management support to ISC employees and their ISC supervisors on performance management best practices such as work planning, giving feedback and organizational policies.
• Responsible for performance management matters for all employees in the designated office including promotions, backfilling positions, performance management, employee relations, and terminations. Seeks advice and guidance from and work closely with PHI HR as appropriate.
• Conducts recurring meetings with respective ISCs and supervisors to improve work relationships, build morale, and increase productivity and retention.
• Consults with Deputy Director for Performance Management and PHI HR to provide relevant updates on performance challenges, escalating issues as appropriate.
• Provides performance management guidance (e.g., coaching, counseling, career development, disciplinary actions).
• Facilitates ongoing development of ISC supervisors via training sessions, 1:1 meetings, communities of practice, etc.
• Analyzes trends and metrics in performance management and competency development for teams and individuals.
• Provides guidance and interpretation for GHTASC policies related to performance management, employee supervision, and individual learning to ISC and supervisors and contributes to policy development.
• Provides support to PMO on workforce planning efforts and supervisory selection and support.
• Identifies and monitors individual learning needs such as courses, stretch assignments, coaching, or a variety of other development options.
• Participates in evaluation and monitoring of individual learning objectives to ensure success. Follows up to ensure training objectives are met.
• Supports programs designed to foster employee engagement efforts via team building, survey analysis, communications, recognition, well-being, and related events.
• Leads procedures in coordination with PHI Central, as applicable, to include PHI timesheets, allowances, travel, new hire orientation and offboarding.
• Oversees maintenance of system(s) for tracking participant data, including Date of Hire, position title, salary, and promotions.
• Performs other related duties as assigned.

Minimum Qualifications

• Minimum of 5 years of professional experience with responsibilities in employee performance management, coaching, DEI, employee engagement, learning and development and career development support.
• Bachelor’s degree required, or substitute with four additional years of related experience.

Other Qualifications

• Creative problem solving and negotiation skills with an emphasis on positive resolution of complex issues.
• Strong analytical skills including ability to identify critical issues, to develop options and process solutions.
• Experience providing performance management guidance to employees to enhance performance.
• Strong oral and written communication skills including the ability to listen non-defensively, speak persuasively, and write coherently and succinctly.
• Ability to supervise staff including establish work plans, monitor productivity, coach, and motivate.
• Excellent interpersonal skills: able to work with diverse individuals and employees at all career stages.
• Familiarity with business practices including fiscal management, personnel and payroll, contracting, is preferred.
• Proficient with Microsoft Office Suite or related software.
• Strong time management skills with the ability to prioritize work independently to meet deadlines.
• ATD or SHRM credentials preferred; Certification in administering leadership or other behavioral assessments strongly desired.
• Ability to work in a hybrid work environment (virtual and in-person) with the ability to work in-person in Washington D.C. as required.
• Master’s degree preferred.

FAIR LABOR STANDARDS ACT (FLSA) STATUS

This position is classified as exempt based on the job duties. However, based on the FTE, salary level of the employee, or federal/state/local laws, the employee may be classified as nonexempt.

PHI WORKFORCE MANDATORY COVID-19 VACCINATION POLICY

Per the PHI Workforce Mandatory COVID-19 Vaccination Policy, it is a condition of employment for all domestic based employees to be fully vaccinated for COVID-19, unless they are granted a reasonable accommodation under applicable law.

New hires need to provide proof of full vaccination prior to their start date or apply for an exemption/accommodation within three business days after their start date. Depending on the circumstances, new hires who do not comply with this Policy, or who cannot be reasonably accommodated, will either have their employment suspended or terminated. Candidates who are non-compliant will have their offers rescinded.

EEO Statement

The Public Health Institute is committed to a policy that provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, religion, national origin, ancestry, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and to make all employment decisions so as to further this principle of equal employment opportunity. To this end, the PHI will not discriminate against any employee or applicant for employment because of race, color, sex, religion, national origin, ancestry, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and will take affirmative action to ensure that applicants are offered employment and employees are treated during employment without regard to these characteristics.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

ADA Statement:

The Public Health Institute is committed to providing access and reasonable accommodation in its services, programs, activities and employment for individuals with disabilities. To request disability accommodation in the application process, contact the Recruitment Team at least 48 hours in advance at Recruitment@phi.org.

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We’re so pleased the Public Health Institute is an organization you would like to work with. Do you have questions about this opportunity? If so, email our recruitment team at Recruitment@phi.org.

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