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Training Coordinator

Posting Number: #1213

Position Title: Training Coordinator

Closing Date: Until Filled

Location: Remote SF Bay Area only

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The Public Health Institute (PHI) is an independent, nonprofit organization dedicated to promoting health, well-being, and quality of life for people throughout California, across the nation and around the world. As one of the largest and most comprehensive public health organizations in the nation, we are at the forefront of research and innovations to improve the efficacy of public health statewide, nationally, and internationally.

Position Summary

Cypress Resilience Project is a program at Public Health Institute that focuses on community-based trainings in Mental Health First Aid certification, trauma informed practices and grief recovery. Founded in 2019, the team provides trainings to varied partners including but not limited to: health professionals, educators, community-based organizations, corporate clients and public health agencies. Cypress is currently in a growth phase and looking to expand its services and team. Reporting directly to the Program Director and Program Manager, the Training Coordinator will provide training, coordination, and programmatic support for the Cypress Resilience Project.

This is currently a remote position, but could change to a hybrid work schedule (both at home and in person work) in response to the COVID-19 pandemic.

This is a full-time (40 hours per week) position.

Pay: $65,086 to $79,722 per year. The typical hiring range for this position is $65,086 to $79,722 based on 100% FTE. The starting salary is determined based on the candidate’s knowledge, skills, and experience.

Essential Duties & Responsibilities

  • Manage the training schedule including all relevant instructor schedules, ensuring consistency between the Arlo database, Outlook calendars, registration spreadsheets and other scheduling tools used by the team.
  • Support implementation of trainings, including creating training courses in MHFA Connect, Zoom, and other training platforms, creating registration links, tracking course registration, coordinating trainers, and organizing/communicating logistics.
  • Provide technical assistance to training registrants and participants who may have inquiries as they navigate the registration, training or certification processes.
  • Respond to general inquiries from participants, clients, and others in a way that reflects the trauma-informed mission of the Cypress Resilience Project brand.
  • Track completion of all training programs, developing tracking protocols/mechanisms with Cypress staff as necessary.
  • Maintain data and records in Cypress’ online database and training platform, Arlo – including but not limited to participant demographic information, partner organization information, and training history.
  • Conduct training sessions as directed
  • Develop and update training programs as needed
  • Train new hires and staff on training coordination protocols
  • Schedule team meetings and meetings with external contacts as necessary
  • Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

Minimum Qualifications

  • 5 years of related experience, including:
  • Experience working with Outlook, Excel, Zoom, Google and Google Drive, and other relevant software including being trained on Arlo and MHFA Connect
  • Experience developing, coordinating and delivering trainings, demonstrating excellent oral and written communications skills
  • Experience evaluating the successfulness of training programs
  • Basic administrative and programmatic background and experience
  • Must be able to work with diverse populations in a trauma-informed practice
  • Ability to work remotely and train via virtual platforms
  • Bachelor’s degree in related field is required, or substitute with four additional years of relevant experience.

Preferred Qualifications

  • Ability to identify client needs and suggest appropriate Cypress training opportunities; ability to answer questions and provide technical assistance to clients/participants regarding protocols and procedures.
  • Strong organizational skills
  • Ability to adapt to changing priorities and manage multiple assignments
  • Ability to balance appropriately between independent action and referring issues to supervisors
  • Master’s degree is preferred.

FAIR LABOR STANDARDS ACT (FLSA) STATUS

This position is classified as exempt based on the job duties. However, based on the FTE, salary level of the employee, or federal/state/local laws, the employee may be classified as nonexempt.

PHI WORKFORCE MANDATORY COVID-19 VACCINATION POLICY

Per the PHI Workforce Mandatory COVID-19 Vaccination Policy, it is a condition of employment for all domestic based employees to be fully vaccinated for COVID-19, unless they are granted a reasonable accommodation under applicable law.

New hires need to provide proof of full vaccination prior to their start date or apply for an exemption/accommodation within three business days after their start date. Depending on the circumstances, new hires who do not comply with this Policy, or who cannot be reasonably accommodated, will either have their employment suspended or terminated. Candidates who are non-compliant will have their offers rescinded.

EEO Statement

The Public Health Institute is committed to a policy that provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, religion, national origin, ancestry, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and to make all employment decisions so as to further this principle of equal employment opportunity. To this end, the PHI will not discriminate against any employee or applicant for employment because of race, color, sex, religion, national origin, ancestry, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and will take affirmative action to ensure that applicants are offered employment and employees are treated during employment without regard to these characteristics.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

ADA Statement:

The Public Health Institute is committed to providing access and reasonable accommodation in its services, programs, activities and employment for individuals with disabilities. To request disability accommodation in the application process, contact the Recruitment Team at least 48 hours in advance at Recruitment@phi.org.

To apply for any position, you must create an account on the Public Health Institute’s job application site. After creating your account, you may search the open positions and apply for the specific position that interests you. Please note, mailed and emailed applications will not be accepted.

We’re so pleased the Public Health Institute is an organization you would like to work with. Do you have questions about this opportunity? If so, email our recruitment team at Recruitment@phi.org.

Find out more about the benefits of working at PHI.

TTH volunteers, United Against COVID

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