Knowledge Management Advisor

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Job Location: Washington, DC

Telework Eligible: Yes, at least 3 days per week in-person reporting at Washington, DC office.

Remote Eligible: No.

A. Summary Statement:

The Public Health Institute (PHI) is an independent, nonprofit organization dedicated to promoting health, well-being, and quality of life for people throughout California, across the nation and around the world. As one of the largest and most comprehensive public health organizations in the nation, we are at the forefront of research and innovations to improve the efficacy of public health statewide, nationally, and internationally.

PHI was distinguished as one of the top 50 “Best Non-Profit Organizations to Work For” by the Non-Profit Times in a national search.

The Global Health Training, Advisory and Support Contract (GHTASC) delivers effective global health programming to advance the mission of the U.S. Agency for International Development (USAID), Bureau for Global Health (GH) through institutional support and workforce development services from junior, mid-level, senior and expert advisory, and administrative professionals.

The Office of Population and Reproductive Health (PRH) within the Bureau for Global Health’s (GH) advances and supports family planning and reproductive health (FP/RH) programs worldwide. The Office provides global coordination and leadership for improved policy, advocacy, and health outcomes; generates, organizes, and disseminates knowledge in response to global and country needs; and partners with USAID field missions to accelerate progress towards achieving FP/RH development objectives. PRH is committed to advancing and supporting a more inclusive, diverse, equitable, accessible, anti-racist and learning community and to integrating these values into Office operations, functions and programming. PRH believes having diverse workforce benefits and enriches the development of all staff and the Office’s work.

The Policy, Evaluation and Communication (PEC) Division within PRH creates the enabling environment for FP/RH. The PEC division works with partners within USAID and externally in order to promote effective family planning advocacy, policy, financing, and governance (policy); collect, analyze, and evaluate data for evidence-based decision making (evaluation); develop and implement communication and knowledge management efforts to influence attitudes, norms, and behaviors and generate, curate, organize, share, and use knowledge to create value or support decision-making in context (communication). PEC provides technical leadership, strategic direction, and implementation oversight, support to field missions, partner coordination, and performance tracking for family planning. PEC also provides technical input for evaluation efforts across the population, health, and nutrition sector.

B. Position Summary:

The Knowledge Management (KM) Advisor serves in the PEC Division within the Office of PRH in the USAID Bureau for Global Health. USAID defines KM as “the process of generating, curating, organizing, sharing, and using knowledge to create value or support decision-making in context.” The KM Advisor will contribute to the Global Health Bureau’s family planning and reproductive health (FP/RH) program by providing technical support to the design, implementation, management, monitoring, and evaluation of KM activities within the Office and throughout USAID-funded FP/RH programs. They will build understanding of and capacity for KM among USAID staff within the Office and among USAID Missions and advise on its effective implementation throughout USAID FP/RH programming.  The Advisor will receive overall programmatic guidance from the PEC Deputy Division Chief, as well as project, division, and office management teams.

Employment Type: Full Time

Full pay range for this position is $94,900 to $147,940 per year, with the starting wage determined based on candidate’s knowledge, skills, experience, as well as budget availability.

C. Essential Duties and Responsibilities:

• Provide KM technical assistance to PRH projects, including for the development of KM plans, audience analyses, and dissemination plans and for the implementation and improvement of KM practices that promote knowledge adaptation and use in FP/RH and related programming.
• Provide technical assistance for the incorporation of fundamental KM practices and concepts into new FP/RH award designs, both at the Washington and Mission levels.
• Develop, implement, and monitor a PRH action plan for increasing Mission understanding and appreciation of the importance of KM and for building Mission staff capacity to implement effective KM internally and within Mission-funded bilateral projects and central award buy-ins.
• Proactively engage with PRH and implementing partner staff to build capacity for KM and promote the importance of effective KM both in PRH activities and in PRH-funded projects.
• Advise on and implement effective KM practices within the PRH office and with Missions, in line with the new USAID Knowledge Management and Organizational Learning (KMOL) Policy and KM action plans developed for implementation by the GH Bureau.
• Identify opportunities to incorporate PRH cross-cutting priorities of gender; youth; and population, health, environment, and development (PHED) into FP/RHKM activities and ensure that KM activities are conducted to address and support diversity, equity, inclusion, and accessibility.
• Support USAID’s Localization agenda by strategically identifying ways that USAID can support the localization of KM efforts, ensure adaptation and use of local knowledge by PRH-funded initiatives, and raise the profile of local leaders and implementers of KM activities.
• Facilitate FP/RH knowledge capture, sharing, and exchange within the PRH office, between PRH and Missions, and among Missions, and identify and facilitate opportunities for reflection and adaptation.
• Contribute meaningfully to working groups and communities of practice focused on KM at the Agency, GH Bureau, and PRH levels.
• Provide KM support and technical assistance to the High-Impact Practices (HIPs) in Family Planning partnership, participating on HIPs management teams, and focusing on increasing HIPs adaptation and use.
• Support addressing the knowledge needs of the PRH office, including researching, synthesizing, packaging, and disseminating key information and learning.
• Support the ongoing management of knowledge and learning developed by PRH programming, including lessons learned, best practices, challenges, how-to information, and information on reach and impact.
• Serve on a USAID Global Health Bureau country team.
• Work at least 3 days per week in-person at Washington, DC office.
• Travel up to 15% of the time internationally.
• Perform other duties as assigned.

D. Qualification Requirements:

Minimum Qualifications:

• Master’s degree and 6 years’ experience, Bachelor’s degree and 8 years’ experience, Associate’s degree and 10 years of relevant experience, or High School graduate and 12 years of relevant experience.
• US Citizenship or US Permanent Residency with the ability to obtain and maintain a Facility Access clearance is required. For Permanent Residents, this means having resided in the US for at least 3 of the past 5 years.

Other Qualifications:

• Experience in knowledge management, public health, international development, or a related field.
• Demonstrated experience with and understanding of KM, as defined above.
• Demonstrated experience in designing, implementing, monitoring, and evaluating a variety of KM strategies and activities and understanding of KM best practices in different contexts.
• Demonstrated experience in implementing KM within and across low- and middle-income countries (LMICs).
• Understanding of the fundamentals of global health and FP/RH programming in LMICs.
• Demonstrated ability to engage, communicate, and build relationships across different countries and cultures.
• Understanding and experience in employing equity considerations, including for gender, youth, and localization, into KM strategies and activities.
• Demonstrated experience in building capacity for KM among a wide variety of stakeholders.
• Strong program management skills, especially related to work plans, results reporting, etc.
• Excellent verbal and writing skills.
• Ability to work collaboratively as part of a team.
• French, Portuguese, or Spanish language skills are desirable.
• Familiarity with USAID assistance programs preferred.
• Ability to work at least 3 days per week in-person at Washington, DC office.
• Ability to travel internationally 15% of the time.

E. Competencies

• Innovation: Takes initiative to propose new ideas/approaches and demonstrates ability to find new and better ways to accomplish work.
• Client Service: Communicates with clients, handling any issues politely and efficiently; understands and is available to clients; maintains pleasant and professional image.
• Accountability: Takes ownership of work responsibilities and holds high standards. Keeps commitments and takes appropriate actions to ensure obligations are met.  Pursues efficiency and effectiveness and adheres to organization policies and procedures.
• Interpersonal Skills: Works in cooperation with others and communicates effectively with co-workers, supervisors, subordinates, clients, and other outside contacts.
• Continual Learning: Assesses and recognizes own strengths and weaknesses; pursues professional development that is aligned with organizational role, contribution, and goals; proactively shares knowledge with others to foster learning across the organization.

F. APPLICATION INFORMATION:

Prior to submitting your application your resume must include relevant paid and non-paid experience showing dates held with month, year and hours worked per week for each position. Please ensure that all relevant experience and education is documented on your resume. There is no limitation to resume length; updates to resumes will not be accepted during the interview and selection process.

FAIR LABOR STANDARDS ACT (FLSA) STATUS

This position is classified as exempt based on the job duties. However, based on the FTE, salary level of the employee, or federal/state/local laws, the employee may be classified as nonexempt.

PHI WORKFORCE MANDATORY COVID-19 VACCINATION POLICY

Per the PHI Workforce Mandatory COVID-19 Vaccination Policy, it is a condition of employment for all domestic based employees to be fully vaccinated for COVID-19, unless they are granted a reasonable accommodation under applicable law.

New hires need to provide proof of full vaccination prior to their start date or apply for an exemption/accommodation within three business days after their start date. Depending on the circumstances, new hires who do not comply with this Policy, or who cannot be reasonably accommodated, will either have their employment suspended or terminated. Candidates who are non-compliant will have their offers rescinded.

EEO STATEMENT

The Public Health Institute is committed to a policy that provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, religion, national origin, ancestry, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and to make all employment decisions so as to further this principle of equal employment opportunity. To this end, the PHI will not discriminate against any employee or applicant for employment because of race, color, sex, religion, national origin, ancestry, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and will take affirmative action to ensure that applicants are offered employment and employees are treated during employment without regard to these characteristics.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

ADA STATEMENT

The Public Health Institute is committed to providing access and reasonable accommodation in its services, programs, activities and employment for individuals with disabilities. To request disability accommodation in the application process, contact the Recruitment Team at least 48 hours in advance at Recruitment@phi.org.

To apply for any position, you must create an account on the Public Health Institute’s job application site. After creating your account, you may search the open positions and apply for the specific position that interests you. Please note, mailed and emailed applications will not be accepted.

We’re so pleased the Public Health Institute is an organization you would like to work with. Do you have questions about this opportunity? If so, email our recruitment team at Recruitment@phi.org.

Find out more about the benefits of working at PHI. 

This position described in this announcement falls under a contract with the Federal Government, and therefore is subject to the provisions put forward in OMB Circular A-76 which prohibit contractors from performing inherently governmental functions.  Specifically, employees placed in agency positions will not perform inherently governmental functions, nor supervise any personnel other than the contractor’s own staff, nor make final decisions or sign documents that commit the U.S. Government