Program Associate III

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The Public Health Institute (PHI) is an independent, nonprofit organization dedicated to promoting health, well-being, and quality of life for people throughout California, across the nation and around the world. As one of the largest and most comprehensive public health organizations in the nation, we are at the forefront of research and innovations to improve the efficacy of public health statewide, nationally, and internationally.

PHI was distinguished as one of the top 50 “Best Non-Profit Organizations to Work For” by the Non-Profit Times in a national search.

Position Summary

A program of Public Health Institute (PHI), the Ventura County Coordinating Center (VCCC) has been established to support the planning and implementation of the Ventura County Community Information Exchange.

The Program Associate III will work with the Program Director as a member of the VCCIE team to provide programmatic direction to the program management office as well as outreach and onboarding strategy. This includes working with diverse community stakeholders to help promote the VCCIE and encourage participation in the network.  The Program Associate III will work with the VCCIE team to design and implement outreach and educational material including communication brochures and messaging. training and onboarding curriculum.  The position will also manage the Program Management Office and support the team in documenting and meeting deliverables.  The role will support the integration of various community-based service providers into the VCCIE ecosystem, ensuring efficient data sharing and service delivery coordination. The work of this and all VCCIE team members is fundamentally systems change work. To that end, the ideal candidate understands and is passionate about transforming our care and social service delivery system for improved outcomes.

This is a remote, regular full-time position. Candidates must be based in Ventura County, CA and have familiarity with the government and/or social service sectors within Ventura County.

Full salary range for this position: $80,043 to $118,302 per year. The typical hiring range for this position is from $80,043 (minimum) to $99,173 (midpoint)), based on 100% FTE. The starting salary is determined based on the candidate’s knowledge, skills, experience, as well as budget availability.

Employment Type: Full Time

Essential Duties & Responsibilities

Planning

• Works with the leadership team to support ongoing strategic planning and implementation.
• Manages the Program Management Office to ensure activities and milestones are defined and maintained for the service provider outreach and onboarding function.
• Supports the Program Director on special projects in planning the development of new lines of business and/or new client relationships in service of VCCIE expansion.

Community Outreach and Engagement

• Works with the VCCIE team to track networking and outreaching events/opportunities to promote the VCCIE.
• Designs and implements training and onboarding curriculum and manages the training schedule.
• Takes the lead on developing outreach and education material.
• Works with communication team to ensure that VCCIE events training and outreach calendar is current and maintained on the website.
• Commutes locally to engage with partners and stakeholders as required.
• Organizes community events and manages media relations.

Workflow and Systems Integration

• Works with the Technical Product Manager to support the gathering of service provider workflow and technical integration requirements, as requested.
• Works with the VCCIE Program team to document and support integration strategies for onboarding service provider organizations.
• Supports partner relations and escalate technical issues for trouble shooting.
• Manages the Program Management Office and support the team in documenting and meeting deliverables.

Performs other duties as assigned.

Minimum Qualifications

• 7 years of related experience in project management, program administration, community engagement, or a related field with a demonstrated track record of successfully collaborating with community entities.
• Bachelor’s degree in public health, project management, communications, social work, marketing, or a related field, or substitute with four additional years of relevant experience.

Other Qualifications

• Work experience in Ventura County is essential, with a strong preference for candidates who have operated within the healthcare, public health, or social service sectors.
• Some experience with data management, workflow design, and/or technology implementation, particularly in settings that require adherence to privacy and security regulations such as HIPAA.
• Strong project management skills with a strong attention to detail.
• Strong writing skills and experience in developing communication and marketing material.
• Proven track record in outreach, engagement, and strategic communication initiatives.
• Strong verbal and communication skills.
• Ability to present complex information in clear concise language.
• Experience in technology implementation, particularly with systems that support data sharing and collaboration across diverse organizational environments.
• Experience with community engagement and public relations, including organizing community events and managing media relations.
• Ability to facilitate meetings, build consensus, and work collaboratively.
• Experience in newsletter and other correspondence preparation.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint), digital marketing tools, social media platforms, and content management systems.
• Ability to maintain confidentiality of sensitive documents/information.
• Strong customer service orientation with experience providing support across multiple channels (phone, email, social media, etc.).
• Ability to work with all levels of management and staff.
• Excellent organizational and analytical skills.
• Ability to handle multiple tasks requiring a high degree of attention to detail.
• Demonstrated diplomatic skills and ability to exercise proper discretion and judgment.
• Ability to work independently with little supervision employing good multitasking skills, within the scope of organizational policies and procedures.
• Ability to translate complex ideas and data into clear, easy-to-understand concepts.
• Good change management skills.
• Ability to work as a member of a team.
• Creative and resourceful problem-solving abilities with a proactive approach to identifying and seizing opportunities.
• Ability to exercise initiative.
• Good website management skills and ability to learn new technologies.
• Familiarity with the government and/or social service sectors within Ventura County.

FAIR LABOR STANDARDS ACT (FLSA) STATUS

This position is classified as exempt based on the job duties. However, based on the FTE, salary level of the employee, or federal/state/local laws, the employee may be classified as nonexempt.

PHI WORKFORCE MANDATORY COVID-19 VACCINATION POLICY

Per the PHI Workforce Mandatory COVID-19 Vaccination Policy, it is a condition of employment for all domestic based employees to be fully vaccinated for COVID-19, unless they are granted a reasonable accommodation under applicable law.

New hires need to provide proof of full vaccination prior to their start date or apply for an exemption/accommodation within three business days after their start date. Depending on the circumstances, new hires who do not comply with this Policy, or who cannot be reasonably accommodated, will either have their employment suspended or terminated. Candidates who are non-compliant will have their offers rescinded.

EEO Statement

The Public Health Institute is committed to a policy that provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, religion, national origin, ancestry, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and to make all employment decisions so as to further this principle of equal employment opportunity. To this end, the PHI will not discriminate against any employee or applicant for employment because of race, color, sex, religion, national origin, ancestry, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and will take affirmative action to ensure that applicants are offered employment and employees are treated during employment without regard to these characteristics.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

ADA Statement:

The Public Health Institute is committed to providing access and reasonable accommodation in its services, programs, activities and employment for individuals with disabilities. To request disability accommodation in the application process, contact the Recruitment Team at least 48 hours in advance at Recruitment@phi.org.

#LI-REMOTE

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We’re so pleased the Public Health Institute is an organization you would like to work with. Do you have questions about this opportunity? If so, email our recruitment team at Recruitment@phi.org.

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