In the News

Hims & Hers, ATA, and 10 Others Launch Telehealth Equity Coalition

As the COVID-19 pandemic swept the country, hundreds of thousands of patients turned to telehealth. But while telehealth has made some strides in addressing health access disparities, it has exacerbated others. PHI board member Adaeze Enekwechi comments on the need for a health equity lens in adopting new telehealth policies.

  • Healthcare IT News

As the novel coronavirus pandemic swept the country last year, hundreds of thousands of patients turned to telehealth in order to continue accessing care while remaining as safe as possible.

Telehealth was held up as a “panacea,” said Adaeze Enekwechi, a board member at the Public Health Institute and the Alliance for Health Policy, at the final installment of the American Telemedicine Association’s EDGE policy conference on Tuesday.

Adaeze Enekwechi
And the first thing that occurred to me was, 'There's no way this is a panacea for everyone or everything.' We just have to be honest about that.

Adaeze Enekwechi, Public Health Institute

As panelists pointed out, although telehealth has made some strides in addressing health access disparities, it has also exacerbated others.

“There’s still a have and have-not system when it comes to broadband,” said Mignon Clyburn, former commissioner at the Federal Communications Commission. And when people don’t have access to quality Internet, she added, “that further hampers their access to quality telehealth care.”

To that end, several of the groups represented at the conference announced the launch of the Telehealth Equity Coalition, which is aimed at advocating for greater access to virtual care.

The coalition, composed of the ATA and the Health Innovation Alliance, along with Hims & Hers, Adaptation Health, the National Health IT Collaborative for the Underserved, and other major players in the space, will take a data-driven approach to identifying opportunities and advocating to improve telehealth policy.

Panelists noted that health disparities go beyond medical care alone – that housing, transportation and, of course, connectivity can play major roles in an individual’s wellbeing. 

“I hope to see a broader conversation about the intersectionality of some of these,” said Enekwechi. “How do all of these interact?”

“Broadband is a super-determinant of health,” said Clyburn. “We wasted a lot of time debating whether broadband was a necessity, but we should have been addressing wide affordability and adoption gaps.”

“The Internet is a must. Connectivity is a must. Whatever our recalibrated new normal will be, it will not be what we saw pre-pandemic,” Clyburn continued.

And infrastructure alone will not be enough, Clyburn said. “You can have all the fiber in the world at my doorstep, but if I can’t afford it, then I will never be connected.”

“We need to have serious conversations about how we narrow this divide,” she said.

Click below to read the full article in Healthcare IT News.

Originally published by Healthcare IT News

More Updates

Work With Us

You change the world. We do the rest. Explore fiscal sponsorship at PHI.

Bring Your Work to PHI

Support Us

Together, we can accelerate our response to public health’s most critical issues.


Find Employment

Begin your career at the Public Health Institute.

See Jobs

Aerial view of wildfire smoke


Wildfires & Extreme Heat: Resources to Protect Yourself & Your Community

Communities across the U.S. and around the world are grappling with dangerous wildfires and extreme heat. These threats disrupt and uproot communities and pose serious risks to environmental and community health—from rising temperatures, unhealthy air pollutants, water contamination and more. Find PHI tools, resources and examples to help communities take action and promote climate safety, equity and resiliency.

Get started

Continue to