Telehealth & Medicaid: A Winter 2021 Policy Webinar Series & Summary

Developed by PHI's Center for Connected Health Policy, this webinar series focuses on the rapid telehealth policy ever-changing and complex landscape for telehealth policy in Medicaid, specifically in the context of COVID-19.

cartoon with laptop of doctors in a webinar

Created by PHI’s Center for Connected Health Policy (CCHP), Telehealth & Medicaid: A Policy Webinar Series was developed in response to an ever-changing and complex landscape for telehealth policy in Medicaid, specifically in the context of COVID-19.

Listen to the recordings to learn from high-level experts and administrators representing 10 different Medicaid agencies, as well as experts from the federal Centers for Medicare & Medicaid Services and Medicaid and CHIP Payment and Access Commission.

Because Medicaid programs are administered at the state level, no two Medicaid programs are alike. Under federal law, Medicaid programs are required to provide a set of essential services, which includes a variety of preventive, inpatient, and outpatient healthcare services but excludes services like dental, optometry, or specialty care, among others. States elect to cover optional benefits above and beyond the MEC guidelines. Similarly, Medicaid programs have discretion in determining the scope of their telehealth coverage policies. While states have increasingly moved to reimburse providers for telehealth services in recent years, telehealth coverage policies can range from narrow to expansive.

As Medicaid programs rapidly expanded their telehealth coverage policies amidst the COVID-19 pandemic, PHI’s Center for Connected Health Policy CCHP developed a policy tracking tool that captures the COVID-related telehealth policy actions for Medicaid programs in all 50 states and the District of Columbia (DC). The Medicaid webinar series is an extension of this work and offered providers, administrators, and policy staff in Medicaid agencies the opportunity to share insights and best practices with a diverse audience.

Access the recordings of the webinar series

  1. Waivers and State Plan Amendments to Address COVID-19
  2. Provider Engagement & Education During the Public Health Emergency
  3. Patient Engagement & Education During the Public Health Emergency
  4. What’s Next? A Roadmap for Medicaid Telehealth Policy Beyond the Pandemic

Report: Telehealth & Medicaid: A Policy Webinar Series

CCHP also recently completed and released a report summarizing the four webinars hosted during the Winter series. The report dives into the findings gleaned from the presentations and synthesizes key takeaways from each Medicaid agency’s COVID-19 telehealth policy activities.

Download the Report

Register for the Spring 2021 Policy Webinar Series: Telehealth & Medicaid

PHI’s Center for Connected Health Policy is hosting their second Telehealth & Medicaid: A Policy Webinar Series, returning in April with four new webinars exploring telehealth and Medicaid in the context of COVID-19, and featuring Medicaid experts. These four webinars will be held throughout the Spring of 2021, and will cover Access and Equity in Medicaid Telehealth Policy; Medicaid Telehealth Policies for Children and Youth; Medicaid Telehealth Policies for Seniors; and Telemental Health State Medicaid Policies.

More information & Registration

Originally published by Center for Connected Health Policy

Work With Us

You change the world. We do the rest. Explore fiscal sponsorship at PHI.

Bring Your Work to PHI

Support Us

Together, we can accelerate our response to public health’s most critical issues.


Find Employment

Begin your career at the Public Health Institute.

See Jobs


Bringing down barriers to vaccine access

Structural and systemic barriers mean that the people who are hardest hit by the COVID-19 pandemic—including Black and brown people, immigrants and essential workers—can face the biggest barriers to accessing vaccines. Build skills for boosting vaccine access, with resources, toolkits, training materials and more.

Get started

Continue to